Shipping & Delivery

At KSR Enterprise, we strive to deliver your orders quickly and safely. Please review our shipment and delivery terms below.

1. Delivery Coverage

We deliver products across Bangladesh. Delivery services are subject to the availability of courier partners in your area.

2. Processing Time

  • Orders are processed within 24–48 hours after confirmation.
  • Orders placed on Fridays, public holidays, or after business hours will be processed on the next working day.

3. Delivery Time

  • Inside Chittagong City: 1–2 business days
  • Outside Chittagong (Within Bangladesh): 2–5 business days
    Delivery times may vary due to courier delays, natural disasters, or other unforeseen events.

4. Delivery Charges

  • Delivery charges depend on the location and product size/weight.
  • The applicable delivery cost will be communicated at the time of order confirmation.

5. Shipment Tracking

  • Once your order is dispatched, we will share the tracking details via SMS or email.
  • Please use the provided tracking ID to monitor your shipment status.

6. Receiving Orders

  • Please inspect the package upon delivery. If the package is damaged or tampered with, contact us immediately at +880 1708 516568 or email info@ksrenterprise.com before accepting it.
  • Once accepted, the responsibility for product safety passes to the customer.

7. Delivery Delays

KSR Enterprise is not responsible for delays caused by:

  • Courier or shipping partner delays
  • Weather conditions
  • Government restrictions or strikes

8. Contact for Support

If you have any questions or issues regarding your shipment, please contact us:

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